Fractional IT Leadership

Executive IT talent,
without the overhead.

Experienced IT Managers and ITSM professionals embedded in your business — on a fractional basis. Strategic leadership, enterprise-grade processes, right-sized for growth companies.

View Packages Compare Services
60%
Average savings vs. full-time IT leadership hire
48h
Typical time-to-engagement from signed contract
150+
SMBs and scale-ups successfully served
What we offer

Two specialist tracks,
one seamless experience.

Choose the right leadership track for your organisation's needs — or combine both for complete IT coverage.

Tier 01
Essentials
Foundational IT management for small teams getting IT under control.
€2,800/mo
Up to 8 hrs/week engagement
  • IT strategy alignment & roadmap creation
  • Vendor & contract management (up to 5 vendors)
  • IT policy documentation baseline
  • Monthly leadership report & stakeholder briefing
  • Helpdesk oversight & escalation management
  • Annual technology audit
Get Started
Most Popular
Tier 02
Growth
Full-coverage management for scaling businesses with complex IT demands.
€5,400/mo
Up to 20 hrs/week engagement
  • Everything in Essentials
  • IT budgeting, forecasting & cost optimisation
  • Hiring support for IT staff & contractors
  • Security programme oversight & risk register
  • Cloud infrastructure strategy (AWS / Azure / GCP)
  • Bi-weekly leadership & board-level reporting
  • Vendor negotiation & RFP management
  • Quarterly technology health assessment
Get Started
Tier 03
Enterprise
Dedicated fractional CIO-level leadership for complex organisations.
€9,500/mo
Up to full-time availability
  • Everything in Growth
  • Fractional CIO representation at board level
  • Digital transformation programme management
  • M&A IT due diligence support
  • Multi-site and global IT coordination
  • Dedicated Slack channel & emergency response
  • Custom SLA agreements
  • Interim placement capability
Get Started
Optional Add-Ons — IT Manager

Expand your package

Bolt these on to any IT Manager tier.

🔒
Cybersecurity Audit
+€1,500 one-time
Full security posture review with remediation roadmap
📋
Compliance Readiness
+€900/mo
ISO 27001, SOC 2, or GDPR preparation support
☁️
Cloud Migration Management
From +€2,400
End-to-end planning and oversight of cloud moves
🎓
Staff IT Training
+€600/session
Bespoke training sessions for your team
Tier 01
Foundation
Essential ITSM framework setup for businesses new to structured IT service management.
€3,200/mo
Up to 10 hrs/week engagement
  • ITIL 4 framework assessment & gap analysis
  • Incident management process design
  • Service desk structure & workflow optimisation
  • Core ITSM tooling configuration (ServiceNow, Jira, etc.)
  • SLA definition & performance baseline
  • Monthly service performance reporting
Get Started
Most Popular
Tier 02
Professional
Comprehensive ITSM management for maturing IT service operations.
€6,100/mo
Up to 20 hrs/week engagement
  • Everything in Foundation
  • Change management & change advisory board (CAB)
  • Problem management & root cause analysis
  • CMDB design & configuration management
  • Knowledge management system implementation
  • Continual service improvement (CSI) programme
  • Bi-weekly service review meetings
  • Service catalogue design & maintenance
Get Started
Tier 03
Advanced
Enterprise ITSM leadership for complex, regulated, or multi-site environments.
€10,500/mo
Flexible dedicated engagement
  • Everything in Professional
  • IT service continuity management (ITSCM)
  • Capacity & availability management
  • Financial management for IT services
  • Multi-vendor & supplier management
  • ITSM tooling programme management & automation
  • Regulatory audit preparation (ISO 20000)
  • Direct ITSM team leadership & coaching
Get Started
Optional Add-Ons — ITSM Manager

Expand your package

Bolt these on to any ITSM Manager tier.

🛠️
Tooling Implementation
From +€3,500
Full ServiceNow, Jira SM, or Freshservice deployment
📊
ITSM Maturity Assessment
+€1,500 one-time
Benchmarked maturity report with improvement plan
🏆
ISO 20000 Certification
+€2,200/mo
End-to-end certification preparation & audit support
🤖
AI & Automation Integration
From +€1,800
AI-powered ticket routing, chatbots & process automation
Detailed breakdown

IT Manager vs ITSM Manager:
What's included?

Use this table to understand the scope of each track and make the right choice for your organisation.

Capability Area IT Manager
Essentials		 IT Manager
Growth		 ITSM Manager
Foundation		 ITSM Manager
Professional
IT Strategy & Roadmap✓✓—Advisory
Vendor Management✓✓—✓
Budget & Forecasting—✓—Limited
Incident ManagementOversight✓✓✓
ITIL 4 Framework—Partial✓✓
Change Management (CAB)—Basic—✓
Service Desk OptimisationOversight✓✓✓
CMDB / Asset ManagementBasic✓—✓
Security Programme Oversight—✓—Advisory
SLA Design & GovernanceBasic✓✓✓
Problem Management / RCA—Supported—✓
Board-Level ReportingMonthlyBi-weeklyMonthlyBi-weekly
Staff Hiring Support—✓——
Continual Improvement—✓—✓
Our process

From enquiry to
embedded in 2 weeks.

We've refined our onboarding to be fast, thorough, and low-disruption for your team.

01
Discovery Call
30-minute call to understand your organisation, pain points, goals, and which service track fits best.
02
Scoping & Proposal
We recommend the right package and customise the scope. Transparent pricing, no hidden fees.
03
Onboarding Sprint
Your fractional manager joins, conducts an IT audit, meets key stakeholders, and produces a 90-day plan.
04
Ongoing Leadership
Regular cadence of work begins. You get senior IT leadership — embedded, accountable, and results-driven.
Client stories

Trusted by growing businesses
across industries.

"

We went from IT chaos to a structured, scalable operation in four months. Our fractional IT Manager became a genuine strategic partner, not just a contractor ticking boxes.

SR
Sarah Richter
CEO, Meridian Analytics
"

The ITSM Foundation package transformed how our service desk operates. Ticket resolution times dropped 40% within the first quarter. Outstanding value.

JK
James Kwong
COO, Vantage FinTech
"

At 60% of the cost of a full-time IT Director, we got someone with twice the experience. The fractional model is a no-brainer for a company at our stage.

PO
Priya Osei
Founder, ClearPath Legal
Common questions

Everything you need to know.

What's the difference between IT Manager and ITSM Manager? +
An IT Manager focuses on the strategic and operational leadership of your technology function — budgets, vendors, staff, infrastructure, and security. An ITSM Manager specialises in IT service management frameworks (like ITIL 4), optimising how IT services are designed, delivered, and improved. Many clients benefit from both.
Can I combine IT Manager and ITSM Manager services? +
Absolutely. We offer a combined track for clients who need both strategic IT leadership and formal ITSM process improvement. Contact us for a bundled pricing proposal — combined engagements typically attract a 15% discount.
How quickly can a fractional manager start? +
Most engagements begin within 48–72 hours of contract signing. We match you with the right senior professional from our network and begin the onboarding sprint immediately.
Are contracts flexible or long-term? +
We operate on rolling monthly contracts with a 30-day notice period. We also offer 6-month and 12-month plans at discounted rates for clients who want guaranteed continuity. There are no penalties for upgrading, downgrading, or adding on services.
What industries do you specialise in? +
Our fractional managers have worked across professional services, FinTech, healthcare, manufacturing, retail, and SaaS. We match you with someone who has relevant domain experience for your industry's specific IT and compliance requirements.
Do you work alongside our existing IT team? +
Yes — fractional managers are designed to lead, coach, and augment your existing team, not replace them. They slot in as senior leadership, filling the strategic gap above day-to-day support staff or junior IT roles.
Let's talk

Ready to bring senior IT
leadership into your business?

Book a free, 30-minute discovery call. No commitment, no sales pressure — just an honest conversation about whether fractional IT leadership is right for you.

Book Discovery Call Send an Enquiry